Wash

Service overview

Your items are machine washed at 30°C and tumble dried. 45°C can be requested. No ironing is included. Don’t worry if you put a little extra in your bag - we offer a weight margin for peace of mind.

Service options

Mixed wash

We will wash & tumble dry your laundry as you send it, all colours together.

Separate wash

We will separate your laundry into 2 loads, lights and dark-coloured, and wash each load separately to minimize the risk of a colour run.

Suitable for

Everyday laundry that can be machine washed and tumble dried. Some popular items typically included are t-shirts, trousers, bedsheets and undergarments.

Do not include

Laundry that is not suitable for machine washing and/or tumble drying

Dry-clean only items

Bath mats

Duvets and bulky items

Any type of shoes

Pet beds/items

Inflammable items, including very greased cloths

How to prepare for collection

Please check your pockets and remove all items. If you are booking multiple services, please prepare all items for the Wash service in a separate bag. Your Laundryheap driver will tag the bag with the required service.

How you'll receive the items back

We will return your clean laundry neatly packed, in a bag.