Laundryheap Blog – Laundry & Dry Cleaning

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Laundryheap: Support services added

Photo by Polina Tankilevitch from Pexels

Updates to how we handle the coronavirus situation are constantly changing. At Laundryheap, the safety of our customers is our highest priority, which is why we are remaining fully operational. In addition to our usual services, we have devised new operations to ensure the safety of our customers. 

  • Essentials pack
  • Discount for healthcare workers
  • NHS support initiative
  • Pay it Forward
  • High temperature wash services 
  • Contactless collections and deliveries

Essentials Pack 

Around the world, people have been notified by the government to limit the amount of time they spend outside. We should only be leaving our homes for the necessities- to pick up shopping or a prescription, or to exercise. To help, we have devised an Essentials Pack to help those who are unable to get the toiletries they need. Our pack includes, soap, toilet paper, washing up liquid, shampoo, shower gel, toothpaste, cleaning liquid and liquid soap.

The essentials pack can be purchased for personal use, for a relative, friend or family member, or to send to someone in need. We are collaborating with AGE UK to send essentials to someone in need. If you would like to contribute to the initiative, you can book an Essentials Pack and put AGE UK into the address section.

Please note: the Essentials Pack is only available whilst stocks last and is only available in London. 

Discount for healthcare workers

Medical staff around the world are doing an outstanding job at combating coronavirus. We would like to thank healthcare workers by giving them 30% off of their laundry. If you are a healthcare worker, place your order and then contact our customer care team and give them your email address. Our team will verify your email address and add your 30% discount to your order before you pay. It’s our small way to thank you for everything that you are doing.

This offer is available in all cities we operate in.

Photo by Lydia

NHS support initiative

With our partners Under the doormat, we are providing London NHS workers with temporary homes close to hospitals. Under the doormat provides luxury accommodation for people looking for home-stays in London, and we provide them with their linens. During Covid19, we are offering the empty homes we have near London hospitals to those NHS workers who need them. 


If you are an NHS worker and would like to use the accommodation on offer, please contact: NHShomes@underthedoormat.com.

In addition, if you own an unoccupied property that you would like to offer to a key worker, contact: myhome@underthedoormat.com.

Pay it forward

We understand that covid19 isn’t easy for anyone, however, some people are more vulnerable than others. If you know someone who is considered a high risk of catching coronavirus, buy them a Laundryheap gift card and let us eliminate the potential virus from their clothing. When you buy one of our gift cards we will add an extra amount to the card as an added gift.

Giftcards are available in all cities we operate in.

Photo by Marco Verch Professional Photographer and Speaker

High temperature wash services 

To limit the risk of spreading coronavirus we are now offering a hot wash service across all cities we operate in. High temperatures have better success of killing bacteria and viruses, so we recommend taking advantage of this service to ensure that your clothing is effectively sterilised.

WARNING: Please always check the care label of your clothing before requesting a hot wash service. Delicate materials, such as silk, may be damaged if they are washed at too high a temperature. 

Photo by Paul Hudson

Contactless collections and deliveries 

We are now offering contactless collections and deliveries to limit your contact with our drivers. We want to limit the spread of coronavirus, and ensure the safety of both our customers and drivers. When you book your service, specify in the delivery instructions a safe location where we can collect and deliver your clothing. Our drivers will inform you when your clothing has been picked up and when they have been re-delivered to you.

We are keeping a close eye on the governments advice on how to handle covid19. For now, our services are fully available to ensure your safety. Download the Laundryheap app now to book your delivery slot.


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Coronavirus advice for London

Photo by fsse8info

These are precarious times that we are living in. Coronavirus has gripped the world and doesn’t seem to be letting go. Everyone’s lives are drastically changing on a daily basis and we are being required to adapt as and when those changes come. 8.9 million people are currently living in London, so maintaing hygiene is essential to ensuring the population stays safe. For those living in London, these are some simple steps to help you stay safe.

  • Stay indoors
  • Only go out when it is ABSOLUTELY necessary
  • Stockpile- but don’t be selfish
  • Use your local park
  • Avoid public transport
  • Build a Whatsapp community
  • Call 111
  • Laundryheap services

Stay indoors   

One of the easiest ways to prevent the spread of coronavirus is to stay indoors. If you don’t leave your home you can’t risk potentially spreading the virus to those more vulnerable than yourself. If you have a job that allows you to work from home do so. Only go outside when it is absolutely necessary. That is not to say that you should restrict the amount of fresh air that you get. If you have a garden, make sure you take regular breaks and have a walk, run or even just a sit down outside. Alternatively, open the windows in your home to allow fresh air to circulate your room. This will help eliminate that claustrophobic feeling you can get when you spend too much time indoors.

Only go out when it is ABSOLUTELY necessary 

Limiting the amount of time you spend outside is essential for eliminating the spread of coronavirus. That is not to say that you can’t venture outside when it is absolutely necessary. If you are running low on food you can still visit your local store, however, try and take some precautions. Only visit your local stores and try and avoid supermarkets. Try and go shopping after peak times. Alternatively, if it’s toiletry essentials that you are in need of, order an Essentials Pack and we will deliver it directly to your home. Remember, the less people you come into contact with the better.

Other than shopping, you can leave you home to pick up prescriptions you need to take. A quick trip to your local pharmacy is not going to be detrimental to your health, however, to avoid any risks, look up whether you can get your prescription sent to you instead. Alternatively, if you are elderly, have underlying health issues, or are considered a high risk, get a family member, friend or neighbour to pick up your prescription for you and leave it outside your door. You do not want to take any risks.

Stockpile- but don’t be selfish

As previously stated, you can still visit your local shop for food and necessities, however, try and avoid doing so as much as possible. When you do visit the shop, try and stock up on essentials that you can use to batch cook and freeze. It’s all about being thrifty and limiting your risk to others. Remember, don’t just think about food, think about essential toiletries such as hand wash and toilet paper. 

As useful as it is to stock up on the essentials, remain mindful of others. We are all experiencing this pandemic and we all need to buy the essentials. If you are already well stocked up on food, toilet roll and hand wash, leave what’s left in the shops for those who need it.

Use parks to get exercise 

Your availability to go outside is limited, however, if you aren’t in quarantine, you can venture outside for one hour a day to do some form of exercise. There are 3,000 parks across the 32 boroughs that make up London. Utilise the closest park to you and use it to stretch your legs and do some exercise in the fresh air. Exercise is essential at this time as it releases endorphins that can help improve your mental health. We all need to remain positive at this time and this is one way of doing so.

Note, some London parks have closed, so before venturing out check that your local park is still open and available for you to use.

Avoid using public transport 

Not everyone can work from home or take time off work at this time. To those of you who are key workers we thank you. Key workers, still need to travel to and from work, and are therefore using public transport. If you need to visit the shop or pharmacy, avoid using public transport at all costs. If your destination is within walking distance, take a walk to the shop and back again to stretch your legs. If not, use public transport when it is least likely for key workers to be doing the same. Regardless of how you travel, try and remain 2 metres away from any person you may come across.

If you are at a high-risk of contracting coronavirus, avoid leaving your house. Ask a friend, family member or neighbour to pick up whatever you need and drop it at your front door. 

Build a Whatsapp community 

During this time we need to be protecting those most vulnerable to coronavirus, whilst making sure that we keep ourselves sane. When we’re all self-isolating it’s easy to slip into feeling lonely and detached from the world. This is why building a Whatsapp community is helpful. Build communities of friends, family and neighbours so that you can stay in touch while your self isolating. Keep each other up to date on your health, both mental and physical. If you are able to go out, check in with others to see if you can get some shopping or pick up a prescription for anyone. Or, if you are vulnerable, ask your communities to help you out. We need to do our best to keep ourselves and others as safe as possible.

Call 111

If you are feeling unwell, or experiencing symptoms of coronavirus, call 111 immediately. In times like these we need to take every precaution possible to remain safe. 

Our services 

At Laundryheap, we are committed to ensuring that our customers remain as safe as possible. We are still fully operating, however, we are taking extra precautions. We are now offering a high wash service in a bid to completely eliminate bacteria from all the clothes we launder. In addition, we now run a contactless service to prevent you from coming into contact with our drivers.

Download the Laundryheap app now to book your slot. Stay safe.