Our happy customers

Rated Excellent

Stars 1by 500,000+ Users

Excellent service. Kept me informed throughout. let me know when there would be a small delay (item was huge), requested confirmation of extra cost before proceeding (item _really_ huge) – even the three-hour collection and delivery windows get narrowed right down on the day. Very happy with this service, will use again.

Elena

Stars 2
Play

We were travelling in United States as a family and had a lot of washing. Laundryheap made it so easy. We are definitely using again.

Rebecca

Stars 2
Play

Fantastic service from start to finish!!! You get constant updates throughout the process in friendly emails or texts. The whole process is so speedy. They are super efficient and do a perfect job, and are very friendly. Definitely 10 out of 10 - a marvellous service!

Meagan

Stars 2
Play

This app is one of the best that I have navigated. It saves me the walking, parking, getting change, waiting to use a dryer in a launderette and folding of clothes. I'm glad I found it.

Andrew

Stars 2
Internal

This entire laundry experience was an absolute delight. The professionalism, efficiency, staff politeness, quality of service, and reasonable cost were all impressive. The service providers gave much-appreciated updates about all steps in the process. I highly recommend Laundryheap. They have perfected the art and science of laundry delivery service.

Martin

Stars 2
Google

They're a great service when they pickup and deliver on time. Given my busy schedule, I appreciate having a service that I can rely on.

Sophie

Stars 2
Internal

Great service, wonderful customer service. The driver was very nice and polite, the app was super useful to schedule the order, track driver for pick up and return. I liked option to tip the person in the app. Very happy with Laundryheap.

Ida

Stars 2
Internal

Been using Laundryheap on and off for about 18 months and I've always had great experiences with them. The tracking on collection and drop off is really helpful and the app works well.

Maya

Stars 2
Internal

Great service — on short notice and the turnaround times is really spot-on.

Tina

Stars 2
Google

Book now. Smile away. Everyday.

Do you have questions?

Faq arrowDo you wash my clothes together with other people's clothes?

Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

Faq arrowWhere do you clean my clothes?

After your items are collected by our driver, they are taken to one of our trusted partner facilities to ensure your items are treated with the utmost care. We take pride in supporting local businesses and minimizing the carbon emissions from transport.

Faq arrowWhat is the turnaround time?

You will be happy to know that last month we have delivered 98.7% of all standard laundry and dry cleaning within 24 hours.

Faq arrowWhat if I'm not at home during collection or delivery?

Not a problem. If you won't be at home during delivery, you can use our mobile app to simply reschedule or instruct the driver to leave your items in a safe place or at a reception if you have one. You can also always contact our Customer support team to get help.


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