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Tag Archives: 2020


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Laundryheap 2020 roundup

2020 has been a strange and difficult year for all of us. We have had to adapt to living and working in a completely new world. At Laundryheap, we have been listening to what our customers want, and adapting our services to suit their needs. This is how our 2020 has gone. 

  • Contactless deliveries
  • Hot wash services 
  • Healthcare worker discount
  • NHS support initiative 
  • Essential packs 
  • Eco bikes
  • Expanding internationally
  • Pay it Forward scheme

Contactless deliveries

Our main priority has, and will always be, to make our customers experience with Laundryheap as easy and pleasurable as possible- this includes keeping them safe. As of March 2020, all of our orders have been picked-up and delivered completely contactless.

When our customers place their order, we ask them to specify a safe and secure pick-up and delivery location so that we can ensure that all of our orders can successfully be carried out. This prevents our customers and drivers from interacting with one another, and therefore prevents the spread of COVID 19.

We will be continuing our contactless orders into 2021. 

Hot wash services 

High temperatures have a higher success of killing bacteria and viruses that are lingering on your clothing. For that reason, we have been offering a hot wash service since March 2020.

Our hot wash service is a free add-on for all of our customers, however, we do warn that all care labels need to be checked prior to placing a hot wash service as hot washes can damage delicate materials.

Similarly to our contactless deliveries, we will be offering hot wash services in 2021. 

Healthcare worker discount 

When the COVID 19 pandemic hit, and the world went into lockdown, it was our healthcare workers who looked after us and our loved ones. At Laundryheap, we wanted to show our health workers our appreciation for all that they do. From March to June 2020, we offered all healthcare workers a 30% discount on their orders, in all the countries we operated in. It was a small gesture of our massive appreciation for everything that they had done, and are still doing, to help beat this pandemic. 

NHS support initiative 

At the beginning of the pandemic, there were NHS staff that were travelling far distances to work in hospitals across the country. To help these members of staff, we teamed up with our partners Under the Doormat, the award-winning luxury home accommodation business, to provide NHS workers in London with temporary homes close to hospitals. Under the Doormat provided the homes, and Laundryheap provided all of their linens. 

Photo by Alexander Zvir from Pexels

Essential Packs  

When the world first went into lockdown, people were urged to only go to the shops for essential items. To help those, in London, who didn’t feel comfortable going to the shops, we devised the Essentials Pack- a pack of essential toiletries that were delivered, contactless, straight to your door. Our Essential Packs included soap, toilet paper, washing up liquid, shampoo, shower gel, toothpaste, cleaning liquid, and liquid soap. 

We collaborated with AGE UK to send Essential Packs to those who were most at risk of contracting COVID 19. To contribute to this initiative, our customers could buy an Essentials Pack and enter ‘AGE UK’ into the address section of the order. Each pack that was bought for AGE UK went directly to an elderly person to help them during this troubling and scary time.

Thank you to everyone who helped us with this initiative. 

Eco bikes 

Laundryheap is a fully committed environmentally conscious business. As such, we are constantly striving to make every part of our business as environmentally friendly as possible.

In October, we launched a trial of our brand new eco bikes, designed by EAV Cargo, in London. Eco bikes have the ability to slash carbon dioxide emissions from  transport by 50%. Not only do our delivery bikes lower our businesses carbon footprint, but they also limit the time our drivers spend in traffic, meaning a speedier delivery for our customers. 

We, at Laundryheap, are incredibly pleased to announce that our London eco bike trial period was incredibly successful. In 2021, we will be bringing our eco bikes to 4 more cities in a bid to continue making Laundryheap as environmentally friendly as possible.

 Expanding internationally 

At Laundryheap, we want to make as many people’s lives as easy as possible by eliminating the task of laundry. In 2020, we have been lucky enough to grow Laundryheap internationally, expanding out business to America, the Netherlands, Singapore, and Denmark.

We hope to continue growing Laundryheap internationally throughout 2021, and, if we don’t already, we hope to operate where you are soon. 

Photo by NastyaSensei from Pexels

Pay it forward scheme 

When COVID 19 hit, we wanted to help our customers as much as possible. Since March 2020, we have been adding an additional amount of money to all of our Laundryheap gift cards. Whichever gift card amount you buy, we add an extra amount, at no additional cost to yourself. This is just our way to help our customers get the most out of our services. 

We would like to wish all of our customers a very happy new year. In 2021, we will continue growing our business, and helping as many customers with their laundry needs as possible.

We can’t wait to see you in 2021. 


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New Year Advice For Starting Fresh

With the new year fast approaching, many people start to look to January as a time for a change, for a fresh start, and for ways to improve there life. Change can mean different things to different people, depending on how you currently live your life. Whether you require a new work out regime or want to spend more time with the people closest to you this year. Rest assured these pointers will help you get a hold of those dreaded January blues.

  • Let go of last year
  • Be specific about what you want
  • Start getting organised
  • Be nicer to people
  • Get that blood flowing
  • Sleep more
  • No more unnecessary distractions
  • Strengthen relationships that matter to you

Let go of last year

Often people who want to start fresh are held back by the knot of previous failures, involvements, feelings, obstacles. We cannot go for that job because of the last job rejection we got, or we cannot find time to visit our parents because we have too many other commitments.

If you are looking to start fresh this new year, you must get rid of all of this old baggage. A fresh start demands a clean slate. Let go of last year, and start anew in your mind. 

Be specific about what you want

The main reason resolutions fail is because they are non-specific. So many people go into the new year claiming “new year, new me”, with no specific direction as to how they plan to change. Why not try “new year, new strict meditation schedule to abide by”?

Aim to have a quantifiable goal, a date, and a series of checkpoints to complete to get yourself there. If you are serious about achieving your goal in the new year, you need to have a clear plan for how you are going to do it.

Start getting organised

As well as being specific about the main change you want to achieve this year, you must make sure all the other elements of your life are in good order. If you want to increase work productivity or cut down of junk food, then make sure you have the housework schedule organised!  

Having unwanted stresses and disturbances from other areas in your life can be a trigger for abandoning your new routine. Try to make sure you have a handle on other parts of your life to allow you to focus on changing the parts you don’t like.

Be nicer to people

It is no secret that giving to others is one of the best ways a person can feel truly fulfilled. Whether that comes in the form of giving to charity or simply smiling at someone on your morning commute. It will make them feel better, and as a result, you will feel better. No matter where we are, there are no shortages of people, causes or organisations that could benefit from our help and kindness.

Get your blood flowing

This tip applies to people whose main focus is related to their physical health and those who aren’t particularly looking to improve this. Doing regular exercise helps you in all walks of life. Staying active increases the production of endorphins, which help produce positive feelings. These positive feelings will serve you well on your journey to change. 

If physical fitness is top of your new year improvement agenda, then make sure you find a routine that works for you. Once you’ve found that perfect formula, make sure you stick to it! 

Sleep more

It is hard to be productive when you are exhausted. That’s because a good nights sleep is just as important to our health as regular exercise or a healthy diet. The best way to stick to your goals this new year is by getting a good rest at night.

There are a few ways you can ensure you can sleep better, try replacing your pillow, or reducing your blue light exposure in the evenings. We know what your thinking, I have to get off my phone in the evenings, no way! Fear not, if you can’t live without your phone, there are ways to stop blue light without having to go cold turkey. Download apps that block blue light on your smartphone. These are available for both iPhone’s and Android models. 

No more unnecessary distractions

If social media is distracting you, get rid of it. If it’s the television, get rid of it. Even if its the sound of the clock ticking in your study room, get rid of it. 

You will find more time to focus once you have gotten rid of unnecessary distractions. Focus on the thing that matters most. In this case, concentrate on how you are going to improve this year. Feel free to take breaks and indulge in your guilty distractions, but always return to focusing on what’s important.

Strengthen relationships that matter to you 

Sometimes we get lost in the chaos of our own lives and forget to spend time with our loved ones. Having people to connect with helps lower stress levels and gives you someone to confide when you are unsure about your choices.

We know life can get in the way sometimes with stuff like work, kids, and chores to be taken care off. Why not use Laundryheap to help free up some time? We can take care of all your laundry troubles and have your clothes returned to you within 24 hours of us collecting them.